Shipping

We make every effort to ensure orders received by 2pm (NZ time) are dispatched the same day.

Orders received after 2pm or on non-business days are dispatched on the next business day.

Yes you read that right — always free to NZ urban addresses, and to NZ PO Boxes too!

Special offer: Free NZ Rural Delivery when you buy 2 or more items
Use discount code FREENZRD as you go through the checkout
*Free NZ Rural Delivery offer cannot be combined with other offers or discounts, or used on previous purchases.

Special offer: Free delivery to Australia addresses when you buy 4 or more items
Use discount code FREESHIPAU as you go through the checkout
*Free Australia delivery offer cannot be combined with other offers or discounts, or used on previous purchases.

All orders addressed to New Zealand urban and rural addresses are track and trace with Fastway Couriers, and you will receive an email with a clickable tracking link.

Orders to NZ post office boxes and orders to Australia are sent via untracked NZ parcel post.

RETURNS

If you're not thrilled with your EverKind purchase, you may return it within 30 days of purchase for a full refund. Any freight cost is non-refundable.

Privacy

We believe that your personal information belongs to you!

We will take care of any personal information you provide and will never pass it on to another party except with your express permission, or if required to do so by law.

Our payment gateways are encrypted and secured, so your payment information is safe in transit - you can rest easy!

We aim to send a courtesy email when your purchase may be running low, to make reordering as quick and easy as possible, but you will not be bombarded with marketing.

The EverKind website is equipped with best practice up to date tools (such as cookies and pixels), to present you with relevant information and the best possible customer service.