Shipping

If possible we dispatch your order the same day you place it!  Orders placed after the courier run or on non-business days will be sent the following business day.

Yes you read that right — always free to NZ urban addresses, and to NZ PO Boxes too!

Special offer: Free NZ Rural Delivery when you buy 2 or more items
Use discount code FREENZRD as you go through the checkout
*Free NZ Rural Delivery offer cannot be combined with other offers or discounts, or used on previous purchases.

Shipping to Australia is a flat rate of NZ$10.  Shipping to the USA is a flat rate of NZ$25.  Both are delivered using NZ Parcel Post.  This is an untracked service and unfortunately we cannot accept responsibility for any items lost in the post.

All orders addressed to New Zealand urban and rural addresses are track and trace with Fastway Couriers, and you will receive an email with a clickable tracking link.

Orders to NZ post office boxes, Australia and the USA are by NZ Parcel Post.  This is an untracked service and unfortunately we cannot accept responsibility for any items lost in post.  Orders to Australia can take 7-10 for delivery and orders to the USA can take 7-21 days.

RETURNS

If you're purchased from our website and are not thrilled with your Everkind purchase, you may return it within 30 days of purchase for a full refund. Any freight cost is non-refundable.

Privacy

We believe that your personal information belongs to you!

We will take care of any personal information you provide and will never pass it on to another party except with your express permission, or if required to do so by law.

Our payment gateways are encrypted and secured, so your payment information is safe in transit - you can rest easy!

We aim to send a courtesy email when your purchase may be running low, to make reordering as quick and easy as possible, but you will not be bombarded with marketing.

The Everkind website is equipped with best practice up to date tools (such as cookies and pixels), to present you with relevant information and the best possible customer service.